Program FAQs

Table of Contents

1. Why hasn't my program been marked as complete?
2. Can I skip or reschedule workouts?
3. What if I miss a workout?
4. Can I do program workouts in a different order?
5. Can I repeat a program?
6. Can I do more than one program at a time?
7. Which is the right program for me?

Why hasn't my program been marked as complete?

Go to Home. An example is below.

1. Have you officially joined the program?
2. Are all of the program workouts tracked as complete?

If program was not joined prior to starting the workouts:

In order for the app to track your progress, you will have to have officially joined the program. If you did not join the program before starting, you will notice that the workouts in your calendar are missing the program label.

Head to this article to learn more about how app programs work. 

If would like to join the program and update your calendar you could take advantage of the feature where you can edit the workouts in your calendar and then edit the remaining schedule.

1. Select Join program from the program details page. This will add the workouts, with the associated program label, to your calendar.
2. From the calendar, edit each of program workouts that you have done and mark as complete, and enter the date that you originally completed them on. Learn more about editing your workouts.
3. Delete the previous individual workouts (without the program label) to clean up your calendar.
4. From your Home page, select "Edit Program" and set a new start date and workout schedule to shift the remaining workouts. Learn more about editing a program.

If all of the program workouts were not marked as complete

Head to your calendar and find the program workout that shows as an outlined number and click on that day. (You will also see that this workout is missing the checkmark when viewed on your homepage, below the program image) Select the three dot menu and mark it as complete. This should trigger your program completion.

⬆️ Back to top

Can I skip or reschedule workouts?

Yes — you can freely reschedule program workouts. Head to your calendar, select the workout and move it to a new date. Programs are designed to be completed as prescribed, but you can skip workouts if needed. However, to earn a program completion achievement you must complete all workouts in a program, so you will need to reschedule the skipped workout.

Learn more about editing a program

What if I miss a workout?

Not to worry, you can get back on track! You have two choices:

1. Reschedule the missed workout from your calendar to any day that works for you

or

2. Want to maintain to program order?

1. Go to the program details page
2. Select Edit Program and
3. Select Edit schedule
4. Enter a new start date.
5. Adjust workout days (optional)
6. Save changes: This will shift the whole schedule. Previously completed workouts will remain unchanged.

Can I do program workouts in a different order?

Heather arranges workouts intentionally for best results — but ultimately you know your body. You can reschedule workouts into any order you need.

Can I repeat a program?

Yes, absolutely! Every program can be repeated as many times as you like. Just go to the program details page and select Join Program.

Can I do more than one program at a time?

Currently, only one program can be done at a time. Heather recommends completing one program at a time to avoid burnout, maintain training balance, and get consistent results. If you want extra workouts: on your calendar you can add them individually from the workout library.

If you try to join a second program, you’ll see a message explaining you already have an active program and that you must end your current program to start another.

Which is the right program for me?

There’s no “one perfect answer.” The right program depends on your goals, fitness level and the time you have. You can learn more about each program on its details page or in the Program overview articles.

⬆️ Back to top