How to cast videos to your television

Casting lets you enjoy your workouts on the big screen. This article explains how to cast, how to troubleshoot, and what to do if you don’t see a casting icon. If casting isn't available to you, this article highlights your options.

Table of Contents

1. Before you start
2. How to cast using AirPlay
3. How to cast using Chromecast
4. How to cast using Roku
5. How to cast using Firestick
6. Using your TV's Browser
7. Troubleshooting

Before you start: Casting requirements

1. Check software on all devices - phone, tablet, TV, Chromecast, Roku, Firestick etc - is up to date

2. Identify the casting protocol that your devices use:

• Apple devices use AirPlay
• Android devices use Chromecast

3. Enable casting on your TV

• In your TV's settings menu, look for AirPlay, Chromecast, Screencast, Mirroring options.

4. Connect all devices to Wi-Fi

• Your device and TV must be on the same Wi-Fi.
• You cannot cast over cellular data.

If your devices are compatible and active, a Cast or AirPlay icon will appear on the video player controls. I don't see a casting icon

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How to cast Using AirPlay

1. Follow the Before you start steps
2. Open app.heatherrobertson.com
3. Choose your video.
4. Select the AirPlay icon.
5. Select your TV or device.
6. Press play.

I don't see an AirPlay icon

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How to cast using Chromecast

Android Devices:

Option 1: Use Quick Settings

1. Follow the Before you start steps
2. Swipe down from the top of your screen to open the notification shade, and swipe down again to expand the Quick Settings menu.
3. Tap Screen Cast or Cast. 
4. Select your Chromecast-enabled TV or device from the list. 
5. Tap Start now to begin casting. 

6. To stop, expand the notification shade, tap the casting notification, and select your device to disconnect. 

   
   

Option 2: Use the Google Home app 

1. Follow the Before you start steps
2. Open the Google Home app.
3. Tap the Account tab, then scroll down and tap Mirror device.
4. Tap Cast Screen/Audio and choose your Chromecast device from the list.
5. To stop, go back to the app and tap "Disconnect"

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How to cast to a Roku Device

1. Follow the Before you start steps
2. Open app.heatherrobertson.com
3. Select your video
4. Select the AirPlay icon
5. Choose your Roku
6. Press play

I don't see an AirPlay icon

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How to cast to a Firestick

Cast via Android device (Miracast)

1. Follow the Before you start steps
2. Enable Mirroring on Firestick
3. Swipe down on your Android and select Cast / Smart View
4. Select your Firestick
5. Open the workout and press play

Alternate Option: Use the Firestick Web Browser

1. Follow the Before you start steps
2. Open the Internet app (Amazon Silk) on Firestick
3. Go to app.heatherrobertson.com
4. Login and play your workout directly (no casting required)

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Using your TV's browser

Does your smart TV or device have a built-in internet app available? If so, you may be able to login directly at app.heatherrobertson.com

Ensure all devices, as well as your TV and browser, have the most up-to-date software.

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Troubleshooting casting issues

I Don’t See a Casting Icon

Devices need to be compatible and active for an icon to appear on the workout video screen.

1. Check Device Compatibility

• AirPlay Apple devices are compatible with Airplay
• Android devices are compatible with Chromecast

2. Check that both devices are on the exact same network, not just the same router. If your router has a 2.4GHz and 5GHz band (e.g., 'HomeNetwork' and 'HomeNetwork_5G'), ensure both your phone/tablet and TV are connected to the same one. Avoid using a guest network, as these block devices from communicating with each other. You cannot cast via cellular data.

3. Enable casting on your TV: In your TV's settings menu, look for AirPlay, Chromecast, Screencast, Mirroring options

4. Ensure your software is up to date on your devices - phone, tablet, TV, Chromecast, Roku, Firestick, etc.

5. Reset Connections

• Toggle Wi-Fi off/on
• Restart your TV/device
• Try a different browser

My video freezes or loses progress when I press pause while casting

In order to workaround the pause issue, try exiting full screen mode (X) and then pausing it in the player.

I was able to cast, and now it's not working

The fact that you were able to previously cast successfully, highlights that the error may be related to your devices or network.

Try the following:

1. Check for software updates on your devices and TV
2. Restart all device and internet router - Power off, wait 60 secs before powering back on
3. Check that your devices and TV are connected to the exact same Wi-Fi
4. Log back into the app and try again

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Still need help? Reach out to support and include the following details:

1. What specific errors or troubles are you experiencing when trying to cast?
2. What are you trying to cast to? (make and model)
3. What are you trying to cast from? (make and model)
4. Are you using an external casting device attached to your TV? (make and model)
5. What internet browser are you using?